Privacy Policy
Last updated at 01.10.2018.
This Privacy Policy ("Privacy Policy") explains how information is collected, used and disclosed by Cashray, a platform owned and operated by Cashray Technologies Lanka (Private) Limited, and applies to information
collected when you use or access our online or mobile websites (such as www.cashray.lk),
products, services or applications (collectively,
“the Services"). We respect the privacy rights of users and recognize the importance of protecting
information collected about you.
Please read the following carefully to understand how we will collect, use and maintain your personal
information. It also describes your
choices regarding use, access and correction of your personal information.
Changes to This Policy
We may change this Privacy Policy from time to time. If we make any changes, we may notify you by revising
the "Last Updated" date at the
top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a
statement to our homepage or
sending you an email notification).You understand that the notice is not an obligation of us. If there are
material changes to this
Privacy Policy, we may notify you more directly by email or means of a notice on the home page prior to the
change becoming effective.
We encourage you to review our Privacy Policy whenever you access the Cashray Services to stay informed
about our information practices and
the ways you can help protect your privacy.
If you disagree with any changes to this Privacy Policy and do not wish your information to be subject to
the revised Privacy Policy,
you will need to deactivate with us and stop using the Cashray Services. Your use of any of the Cashray
Services after the posting of
such changes shall constitute your consent to such changes.
Information Collected
We may collect certain user information (including personal information and/or sensitive personal
information) in the following ways:
Information You Provide To Us. We collect information you provide directly to us including when you
visit one of our websites,
register for and/or use one of the Cashray Services.
- For example, we collect information when you register with Cashray for an account, create or modify
your profile and online account,
access and use the Cashray Services, participate in any interactive features of the Cashray Services,
participate in a survey, contest,
promotion, sweepstakes, activity or event, make a purchase, apply for a job, request customer support,
or communicate with us via
third-party social media sites.
- The types of information we may collect directly from you include your name, username, email address,
your picture, postal address,
phone number, information about your data storage preferences, employer’s name, job title,
transactional information (including services
purchased or subscribed to and billing address) as well as any contact or other information you choose
to provide. Please be aware that
the information you choose to provide in your Cashray profile may reveal or identify information that
is not expressly stated (for example,
if you choose to provide your picture, your picture may reveal your gender. We also store the files or
other information that you upload or
provide to the Cashray Services ("Content") in order to be able to provide you with the features and
functionality of the Cashray Service.
- The information of third parties such as name, email address, mobile phone number, etc. as may be
provided to enable the functionality
and features of the Cashray Service. For example, if you invite a user to Cashray, we will collect
their email address and/or mobile phone
number in order to provide them with an invite to the Cashray Service.
Information We Collect Automatically When You Use the Cashray Services. When you access or use the
Cashray Services, we may
automatically collect information about you, including:
- Usage Information: We monitor user activity in connection with the Cashray Services and may
collect information about the applications
and features you use.
- Log Information: We log information about you when you access and use the Cashray Services
including your Internet Protocol ("IP")
address, access times, browser type and language, Internet Service Provider ("ISP"), the Web pages that
you visit, and the URL of the Web
page you visited before navigating to the Cashray Services.
- Device Information: If you access the Cashray Services from a mobile device, we collect
information about the device, including
the hardware model, operating system and version, unique device identifiers, mobile network information
(as allowed by the mobile network)
or platform information (as allowed by the specific platform type). We may ask for or access your
location-based information from your
mobile device with your consent through our mobile apps. If you experience an error or crash in any of
the Cashray Services, we may collect
data (using first or third party products) and logs from your device including information such as your
device’s Internet Protocol (“IP”)
address, device name, operating system version, application configuration(s), the time and date, and
other statistics.
- Information Collected by Cookies and Other Tracking Technologies: We (including service
providers who are working on our behalf)
use various technologies to collect information, which may include saving cookies to your computer or
mobile device. Cookies are small data
files stored on your hard drive or in device memory that help us to improve the Cashray Services and
your experience, customize your
experience and preferences, allow you to access and use the Cashray Services without re-entering your
member ID and/or password, understand
which areas and features of the Cashray Services are most popular and count visits. We may also collect
information using web beacons
(also known as "tracking pixels"). Web beacons are electronic images (also called "gifs") that may be
used in the Cashray Services or in
emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and
determine whether an email has been
opened and acted upon. For more information about cookies and how to disable them, please see "Your
Choices" below.
- Third party cookies: If you sign-up for, access, or log into the Cashray Services using
third-party services, those third-party
services may use cookies that are subject to those third-party services' own rules and policies.
Cashray does not control the use of cookies
by such third-party services. For more information around how you may be able to control the use of
those cookies and other tracking
technologies please see the Opting Out of Cookies and Advertising section below.
- Third Party clear gifs: Our third party partners employ clear gifs (a.k.a. Web Beacons/Web
Bugs), images, and scripts that help them
better manage content on our website. We do not tie the information gathered to our Customers’ or
Users’ personal information.
- Local Shared Objects (“LSO”): We use LSOs such as HTML 5 LSOs to collect and store information
in order to provide certain features
on our website. Third parties with whom we partner may also use LSOs in order to provide certain
features on our website or to display
advertising based upon your Web browsing activity. Various browsers may offer their own management
tools for removing HTML5 LSOs.
- Advertising Cookies: We partner with third parties to manage our advertising on other websites.
Our third parties may use tracking
technologies such as cookies to gather information about your activities on this website and other
websites you visit in order to provide
you advertising based upon your browsing activities and interests.
Opting Out of Cookies and Advertising
You may opt out of behaviorally targeted ads anytime by deleting your browser's cookies. In addition, you
may opt-out of interest-based
advertising from some third-party partners by visiting http://preferences-mgr.truste.com/,
http://www.youronlinechoices.eu, or the third-party
provider’s websites.
Please note that opting-out will only prevent targeted ads so you may continue to see generic non-targeted
ads after you opt-out.
Do Not Track. Some browsers offer a “do not track” (“DNT”) option. Because no common industry or
legal standard for DNT has been
adopted by industry groups, technology companies or regulators, we do not respond to DNT signals. We will
make efforts to continue to monitor
developments around DNT browser technology and the implementation of a standard.
Information We Collect From Other Sources. We may also obtain information from third parties and
combine that with information we
collect through the Cashray Services. For example, we may have access to certain information from a
third-party social media service if you
create or log into your online account through the service or otherwise provide us with access to
information from the service. Any access
that we may have to such information from a third-party social media service is in accordance with the
privacy policy and authorization
procedures determined by the social media service. We protect data obtained from third parties according to
the practices described in this
policy, plus any additional restrictions imposed by the source of the data.
Use of Information
We may use the information collected for the purpose of providing the Cashray Service and related
functionality and services, as described
in this Privacy Policy and as permitted by applicable laws. These purposes include circumstances where it
is necessary to provide or fulfill
Services requested by or for you or where you have given us your express consent.
The information may be used to perform a variety of purposes, including but not limited to:
- Provide, operate, maintain and improve the Cashray Services
- Enable you to access and use the Cashray Services
- Send you technical notices, updates, security alerts and support and administrative messages
- Provide and deliver the services and features you request, process and complete transactions, and send
you related information,
including purchase confirmations and invoices
- Respond to your comments, questions, and requests and provide customer service and support
- Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and
events, and provide other
news or information about Cashray and our select partners
- Process and deliver contest or sweepstakes entries and rewards
- Monitor and analyze trends, usage, and activities in connection with the Cashray Services and for
marketing or advertising purposes
- Investigate and prevent fraudulent transactions, unauthorized access to the Cashray Services, and other
illegal activities
- Personalize and improve the Cashray Services, and provide content, features, and/or advertisements that
match your interests and
preferences or otherwise customize your experience on the Cashray Services
- Send you push notifications from time-to-time in order to update you about events or activities related
to the Cashray Services.
If you no longer wish to receive these types of communications, you may turn them off at the device
level. To ensure you receive
proper notifications, we collect certain information about your device such as operating system and
user identification information
- Link or combine with other information we receive from third parties to help understand your needs and
provide you with better service
- For other purposes about which we will provide you with prior notice as described in the "Changes to
This Policy" section
Processing
By accessing or using the Cashray Services or otherwise providing information to us, you consent to the
processing and transfer of information
in and to Sri Lanka and other countries and territories, which may have different privacy laws from your
country of residence.
Sharing and Disclosure of Information.
We may share personal information of you with a third party especially for the purpose of described in this
Privacy Policy or in connection
with the Cashray Services. For example, we may share personal information about you including but not
limited to as follows:
- Vendors, Consultants and Other Service Providers: We may share your information with
third-party vendors, consultants and other
service providers who are working on our behalf and require access to your information to carry out
that work, such as to process billing,
provide customer support, etc. These service providers are authorized to use your personal information
only as necessary to provide
services to Cashray and/or Cashray Services
In some cases, we may share your information with third-party vendors to understand which
areas and features of the Cashray Services
are most popular and/or to improve the overall effectiveness of Cashray's Services and features.
- Compliance with Laws: We may disclose your information to a third party if (a) we believe that
disclosure is reasonably
necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to
enforce our agreements, policies
and Terms of Service, (c) to protect the security or integrity of the Cashray Services, (d) to protect
Cashray, our customers or the
public from harm or illegal activities, (e) to respond to an emergency which we believe in the good
faith requires us to disclose
information to assist in preventing the death or serious bodily injury of any person or (f) to any
other third party with your prior consent.
- Business Transfers: We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our business to another company.
- Aggregated or Anonymized Data: We may also share aggregated or anonymized information with
third parties that does not directly
identify you.
Security
While no service is completely secure, Cashray takes reasonable measures to help protect information about
you from loss, theft, misuse
and unauthorized access, disclosure, alteration and destruction. In addition, sensitive information such as
credit card number and password
that we request from you on the Cashray Services is protected with encryption, such as Secured Socket Layer
(SSL) protocol, during
transmission over the Internet.
The servers on which personal information is stored are kept in a controlled environment with limited
access. While we take reasonable
efforts to guard personal information we knowingly collect directly from you, no security system is
impenetrable.
You may access your account information and our service only through the use of an individual user ID and
SMS Code. To protect the
confidentiality of personal information, you must keep your user ID and SMS Code confidential and not
disclose it to any other person.
Please advise us immediately if you believe your account has been misused. In addition, always logout and
close your browser when you
finish your session.
If you have any questions about the security of your personal information, you can contact us at [email protected].
Account Information & Retention
Cashray reserves the right to retain your personal information for a period of 5 years or more to satisfy
legal requirements such as
recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, audit
and data integrity. In addition,
Cashray reserves the right to retain, as well as to use and disclose as permitted pursuant to this Privacy
Policy, your personal information
for such period of time as reasonably needed by Cashray to facilitate activities and transactions for the
operation of the Website, improve
User experiences on the Website. Cashray reserves the right to retain information that does not directly
identify you, for example, aggregated
or anonymized data.